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Archived: Stratton Hospital

This service was previously managed by a different provider - see old profile

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Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 23 April 2013
Inspection Report published 23 April 2013 PDF | 85.2 KB

Overview

Inspection carried out on 22 January 2013

During a routine inspection

Patients were all complimentary about the care they had received and the way they had been treated at the hospital. They said � The nurses are marvellous, they have looked after me very well� and �the nurses are brilliant, they can�t do enough for you�.

Patients told us that they were kept updated on the treatment planned and the care plan in place. Patients also said staff supported them to be involved in their care and make choices about how care was provided. We saw that when patients did not have capacity to make decisions, their level of capacity was not always assessed to ensure that the decisions made were right for the patient.

Patients said they felt safe and that they felt able to raise any concerns with the staff. Staff had a good understanding of their role to ensure patients were safe. One patient told us �If something is wrong, they really try hard to put it right�.

Staff told us that, at this time, they felt there were sufficient staff available on the ward and Minor Injury Unit and that they had enough training to meet patient�s needs. Patients told us that staff were always available and came quickly when they called for assistance.

Records of care and treatment were seen to be easy to use and suitable for purpose. Storage of personal medical information was secure to ensure the confidentiality of people using the service. Not all records were completed fully but we have been assured that shortfalls have been addressed.