- GP practice
Siam Surgery
Assessment report published 3 November 2025
Contents
Ratings
Our view of the service
Date of assessment: 24 September to 1 October 2025.
Siam Surgery is a GP practice delivering Primary Medical Services to 13016 people. The National General Practice Profile show 96.7% of people registered are White, 1% Asian, 1.4% Mixed, 0.4% Black and 0.5% Other. The practice has a higher than England average of older people and is in line with the England average for young people and working age adults registered at the practice. The Office for Health Improvement and Disparities data shows deprivation within the practice population is in the 6 decile (10 of 10). The lower the decile, the more deprived the population is relative to others. This assessment considered the demographics of people who used the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
People's experience of this service
The practice had clear information on our Give Feedback on Care (GFC) process on their website, Facebook page, and around the practice. We reviewed people’s feedback from GFC, Healthwatch Suffolk and from people we spoke with during the onsite visit. Feedback was positive regarding helpful and friendly staff, the clinical care and treatment provided and access to appointments.
Results from the NHS Friends and Family Test from April 2024 to March 2025 showed 86% of people rated their overall experience of the service as good or very good. The National GP Patient Survey, published in July 2025, showed people were satisfied with the access and experience provided by the service.
We spoke with representatives from 2 care homes. Overall feedback was positive, particularly in relation to access, care and treatment received, staff knowledge and their kind and caring approach.