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Combe Lea Community Resource Centre Good

The provider of this service changed - see old profile

All reports

Inspection report

Date of Inspection: 29 February 2012
Date of Publication: 28 March 2012
Inspection Report published 28 March 2012 PDF


Inspection carried out on 29 February 2012

During an inspection looking at part of the service

In October 2011 we carried out a review of Midsomer Norton Community Resource Centre and identified some areas where the service needed to make improvements. Following the review, the registered providers Sirona Care & Health CIC told us about the changes they intended to make. The purpose of this review was to visit the service to check on the improvements. The areas we were concerned about were: Care and welfare of people who use services.

We spoke to people living in the home when we carried out our previous review in October 2011, but we did not involve people during this review. We spoke to the home manager and looked at care records to ensure that the changes that were needed had been implemented. We saw that the care staff had reviewed peoples care plans to ensure they contained up to date information and that any changes were include in these plans. We saw that the care staff had ensured people's life histories were on their care files.

We saw that information in the care files was inconsistent and would not always equip staff with enough knowledge to care for people safely. Some people�s care files contained limited information about manual handling assessments, falls screening tool and risk assessments.