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Bath Oral Surgery Clinic at the Bath & Bristol Periodontal Clinic

All reports

Inspection report

Date of Inspection: 11 March 2014
Date of Publication: 11 April 2014
Inspection Report published 11 April 2014 PDF | 76.72 KB

Overview

Inspection carried out on 11 March 2014

During a routine inspection

During our inspection we found that the oral surgery clinic was visibly clean, welcoming and had clear information for people who used the service.

We found that the practice opened in the evenings on Tuesday and Wednesday from 1830 to 2130.

We spoke with two people who used the service. They were positive about the treatment they had received at the clinic. Comments included "the dentist was exceptional, the aftercare was very good. I drove an hour away from here because of the confidence I have in the dentist and the staff ".

People were given all the information they needed to make an informed decision about their treatment. We saw People signed their consent to such treatment. We saw an examination and assessment had been conducted and medical history taken before treatment.

We saw records that showed a detailed assessment of the initial appointment, including an oral examination, soft tissue checks and general dental health advice was undertaken.

People were protected from the risk of infection which included regular staff training in infection control. We saw that cleaning and disinfecting systems were in place to maintain people�s safety and welfare.

We found that the provider had taken steps to ensure that people who worked at the service had relevant skills, experience and professional registrations in place before they started employment.

A complaints system was in place that encouraged peoples� feedback to improve the service.