We carried out a review of the data available to us about Elements Medical on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Elements Medical, you can give feedback on this service.
This service is rated as Choose a rating overall. Good
The key questions are rated as:
Are services safe? – Good
Are services effective? – Requires improvement
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Elements Medical as part of our inspection programme to rate the service. Elements Medical is a private clinic which provides health screening, medical weight management, and dermatology.
This service is registered with the Care Quality Commission (CQC) under the Health and Social Care Act 2008, in respect of some, but not all, of the services it provides. There are some general exemptions from regulation by CQC which relate to particular types of service and these are set out in Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Elements Medical offered a COVID-19 testing service, this too fell outside the scope of our inspection.
The service had a registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
On the day of inspection we were unable to speak directly to patients in order to gather their views of the service. However, we were shown feedback collected by the service. All were positive about the care and treatment received.
Our key findings were:
The areas where the provider should make improvements are:
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care
Records reflected that people experienced care, treatment and support that met their needs and protected their rights. The people we spoke with said they were very happy with the service they had been provided with.
We saw that people were cared for in a clean, hygienic environment. People were protected from the risk of infection because appropriate guidance had been followed.
We found that there were effective recruitment and selection processes in place and appropriate checks were undertaken before staff began work.
There was an effective complaints system available. Comments and complaints people made were responded to appropriately.