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Inspection report

Date of Inspection: 3 April 2014
Date of Publication: 3 May 2014
Inspection Report published 03 May 2014 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We carried out a visit on 3 April 2014, talked with staff and reviewed information given to us by the provider.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

When we visited the practice in December 2013 we found there was no policy relating to safeguarding vulnerable adults or any guidance for staff on how to support people who may not be able to make decisions about their own treatment. At this visit the registered person showed us their safeguarding policy which clearly described the team’s responsibility for safeguarding both children and vulnerable adults.

The policy included the principles of supporting people to make informed choices, of maintaining confidentiality and respecting equality and diversity. The registered person took responsibility for keeping procedures for safeguarding up to date and making sure the team knew what to do if they thought someone was being harmed.

Staff told us the signs of abuse they watched for and demonstrated they were aware of signs of emotional and mental stress. The policy included the single point of contact for reporting allegations, disclosures or concerns about children or vulnerable adults. The registered person told us she had checked to ensure the contact details were accurate and up to date. They had not needed to report any concerns.