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Inspection report

Date of Inspection: 26 November and 4 December 2013
Date of Publication: 21 January 2014
Inspection Report published 21 January 2014 PDF | 71.84 KB


Inspection carried out on 26 November and 4 December 2013

During a routine inspection

Patients’ needs were assessed and care and treatment was planned and delivered in line with their individual treatment plan. We looked at eight patient records. Treatment was planned and delivered in a way that was intended to ensure patient’s safety. There were arrangements in place to deal with foreseeable emergencies. All consultations took place in private to ensure that confidentiality was respected. Patients were protected from the risk of abuse because staff were trained to identify and report concerns. Staff demonstrated a clear understanding of their responsibilities with regard to safeguarding.

All patients we spoke with were happy with the service provided. One patient described the service as “Helpful.”

Staff had opportunities for professional development. We were told that staff had undertaken the level of continuing professional development required to meet the requirements of the General Dental Council (GDC). They were aware of their responsibilities in preventing the spread of infection and there were clear procedures in place for staff to follow.