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Archived: Michael Shipway & Associates

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Inspection report

Date of Inspection: 7 January 2014
Date of Publication: 23 January 2014
Inspection Report published 23 January 2014 PDF | 71.41 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 January 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

Patients who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. The practice had policies and procedures in place for staff to follow.

Reasons for our judgement

We spoke to a nurse who had completed child protection training and was able to explain the practice procedure to us and was clear about reporting any signs or allegations of abuse. There were policies and procedures for safeguarding patients. The staff had not completed any vulnerable adults safeguarding training although it had been planned for all staff to attend the training in May 2014. A member of staff told us that safeguarding procedures had been discussed at practice meetings.

There was information available at the practice for staff to refer to about the Mental Capacity Act 2005 (MCA). The Act was intended to safeguard people over the age of 16 years who may lack the mental capacity to make decisions. The provider may find it useful to note that all staff had not completed adult safeguarding training which also referred to the MCA 2005.