You are here

The Chiswick Street Dental Practice

All reports

Inspection report

Date of Inspection: 23 January 2013
Date of Publication: 20 February 2013
Inspection Report published 20 February 2013 PDF

Overview

Inspection carried out on 23 January 2013

During a routine inspection

We spoke with people who used the service. They told us that they were satisfied with the care and treatment they received. One person said that "From the minute you walk in they are really friendly." and added "I've booked an appointment so I'm coming back!"

We found that before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. People experienced care, treatment and support that met their needs and were cared for in a clean, hygienic environment. Staff were supported to deliver care and treatment safely and to an appropriate standard.The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who use the service and others.