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Sunnymede Requires improvement

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Inspection report

Date of Inspection: 14 October 2013
Date of Publication: 16 November 2013
Inspection Report published 16 November 2013 PDF

Overview

Inspection carried out on 14 October 2013

During a routine inspection

The purpose of the inspection was to review areas of concern which had been raised with the Commission in relation to the care and welfare of the people who lived at Sunnymede Nursing Home. Other areas of expressed concern included how people�s consent was obtained before care was given and medicine administration.

We spoke with eight people who used the service. All the people we spoke with told us staff were approachable and treated them with respect and maintained their dignity. One person told us �even though they know me they don�t take it for granted. They are very good�. People told us they could make choices about their day to day lives such as what time they wanted to get up or go to bed or if they wanted to take part in the activities in the home.

People we spoke with were happy with the care provided. One person who lived at the home told us "I'm very happy, the staff have been very good, and they do things the way I want things to be done ".

We observed care staff were attentive, polite and sought consent before providing care and support.

Although most people told us they were satisfied with the care they were getting in the home, we found there were minor issues which could impact on people. For example, provider did not have appropriate arrangements in place for the recording, safe keeping and safe administration of medicines.