Elysium Care Partnerships Limited - 1 Lichfield Lane

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider always made sure people’s care and treatment was effective by thoroughly assessing and reviewing their health, care, wellbeing and communication needs with them.

People were supported in line with evidence-based, best practice. Staff followed guidance in care records developed by specialists through assessment. For example, where people presented with behavioural support needs, referrals were made to positive behavioural support teams who assessed and determined the purpose of people’s behaviours. This enabled the development of guidelines, in partnership with people, their relatives and staff to meet people’s needs effectively and in a person-centred way. This meant the service used research informed practice to support people.

People’s behavioural support needs were recorded over time and analysed for patterns and trends by specialists. This enabled the service to determine the effectiveness of the planned staff interventions designed to support people. For example, by analysing data the provider was able to determine that the use of a sensory room and sensory equipment for planned relaxation activities reduced people’s anxieties and consequently the frequency and intensity of behavioural incidents. Similarly, the provider reviewed the impact of varied planned staff responses to behavioural incidents to ascertain which were most effective. This meant that people’s support was personalised, evaluated and continually improving.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider supported people to meet their health and wellbeing needs and lead healthy lives. Staff supported people to eat well and recognised their cultural, religious and personal preferences for food types and preparation. People were supported to exercise. This included swimming, going to the gym, cycling and going for long walks. Staff enabled people to follow their preferred routines to sleep well and met their personal care needs.

The provider monitored people’s needs, care and support to improve their outcomes. The service coordinated reviews for people and participated in those facilitated by health and social care professionals. People and their relatives attended reviews and shared their views. The outcomes for people and the quality of care they received was subject to additional review by the provider’s regional leaders and quality assurance staff. This meant there was a focus on driving improvements in people’s experience of care and support at the service.

The provider made sure that medicines and treatments were safe and met people’s needs, capacities and preferences. Staff involved people in planning, including when changes happened.

People gave consent to the care and support they received and were appropriately supported with mental capacity assessments and best interests decisions. Where it was necessary for people to be deprived of their liberty to keep them safe, the details of the restrictions in place and how long they were valid for were detailed in care records.