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Inspection report

Date of Inspection: 11 September 2013
Date of Publication: 5 November 2013
Inspection Report published 05 November 2013 PDF


Inspection carried out on 11 September 2013

During an inspection looking at part of the service

One person who told us that although staff looked after their medicines they were able to take their pain relieving medicines at a time that suited them. We heard staff ask people if they needed medicines prescribed when required for pain relief.

Arrangements in place for ordering medicines were not always adequate to ensure a supply was always available. We saw three examples where someone had been unable to take one of their medicines for more than 2 days because a new supply had not been received.

Some people were prescribed medicines to be given 'when required'. Additional information was not always available to ensure that staff were able to give these medicines appropriately.

We found that improvements were needed to ensure that people were better protected from the risks associated with medicines.