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Inspection report

Date of Inspection: 10 December 2013
Date of Publication: 21 December 2013
Inspection Report published 21 December 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 December 2013, talked with people who use the service and talked with staff.

Our judgement

People were cared for and supported by suitably qualified, skilled and experienced staff.

Reasons for our judgement

Recruitment checks were carried out and records kept.

The manager explained the recruitment and selection procedures in place at the agency. We were shown two staff files regarding recruitment of recently new staff members. Staff had been offered employment and started their induction training. This was after the provider had received the required checks that confirmed the staff member was not barred from working in the care sector or had any criminal convictions. We saw the file had a record of satisfactory evidence of conduct in previous employment where it was concerned with health or social care. Certificates were on file to show that staff had the qualifications, skills and experience necessary for the work to be performed.

The manager confirmed that these checks were carried out prior to staff starting work. They considered the recruitment process was thorough. This meant that people had their needs met by staff that were fit and able to carry out their role.