- Dentist
Markham Associates
Assessment report published 11 May 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 18 March 2026.
We found the practice had not met all regulations.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Recruitment procedures did not reflect current legislation.
The practice had not implemented systems to assess, monitor and manage risks to patient and staff safety. In particular, emergency equipment and medicines, substances hazardous to health and fire safety.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Reading and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, at the rear of the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 5 staff, of which there were 2 dentists, 2 dental nurses and 1 receptionist.
We gathered feedback from staff and spoke to all present staff during our inspection.
The provider was not complying with 2 regulations, Regulation 17 (good governance) and Regulation 18 (staffing) of the Health and Social Care Act 2008 (Regulated Activities) 2014.
Full details of the regulations the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.
People's experience of this service
On the day of our inspection, we saw patient feedback from 4 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.