26 September 2013
During a routine inspection
Following an on line consultation doctors prescribed a range of medicines which people could choose from. People were advised to discuss particular health matters with their GP if it there was a possibility that it was caused by an underlying health problem. People were provided with information about the service and the costs involved prior to agreeing to purchase medicines.
The provider did not maintain, handle or store medicines. Medicines were provided by large pharmacy providers who were registered with the Royal Pharmaceutical Society. People who used the service were provided with the details of the pharmacy that dispensed their medication and they could check the pharmacy registration.
We found there were sufficient numbers of skilled staff available to deal with the workload.
The vast majority of records were held electronically and systems were in place to ensure information was maintained securely.