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Archived: The Providence Projects - Percy

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Inspection report

Date of Inspection: 4 May 2012
Date of Publication: 12 June 2012
Inspection Report published 12 June 2012 PDF | 57.61 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 04/05/2012 and talked to people who use services.

Our judgement

People who used the service were protected from the risk of harm because the provider had taken reasonable steps to identify the possibility of abuse and prevent it from happening.

The provider was meeting this standard

User experience

Everyone we spoke with told us that they felt safe.

One person said, “I feel 100% safe. We have a twenty four hour response and can get hold of staff in an emergency. Some one brought some vodka into the house. Somebody else called the response team and they arrived in no time and the person had to leave the premises and was off the programme”.

Another person said, “I can take care of myself and I have never felt threatened at all”.

A third person said, “I have never felt unsafe. There is safety in numbers. We always have to be with two others when we go out”.

Other evidence

We spoke with four of the staff team. They all told us that they had attended training about safeguarding vulnerable adults and child protection We looked at staff records that confirmed what they told us.

They were able to describe the types of abuse that could occur and they what to do if they suspected or knew a person was being harmed in any way.

We saw that the service had a clear and comprehensive written safeguarding policy and procedure as well as other relevant policies such as “gifts and gratuities”.