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Inspection report

Date of Inspection: 15 January 2013
Date of Publication: 6 February 2013
Inspection Report published 6 February 2013 PDF | 82.86 KB

Overview

Inspection carried out on 15 January 2013

During a routine inspection

We spoke with four people who were living in the home and observed the care and support being provided to people during our visit. We talked with five staff about the care they provided. Feedback given to the home by parents, relatives and external organisations was also noted.

People were encouraged to develop the confidence to become independent in their daily living skills. We saw people going out to the dentist or using public transport. People helped around their home doing their laundry, preparing meals and washing up.

People told us they discussed their care with their key workers. We found their records were produced in easy read formats. There was evidence within people's care records of their feedback and comments about each aspect of their care. Records were kept up to date to reflect any changes in their needs.

Suitable arrangements were in place to make sure people were safeguarded from the risk of abuse. Safeguarding information was provided in an easy read format for people. People told us staff helped them with their finances and to update inventories of their personal belongings.

Systems were in place to make sure that the appropriate records were obtained for new staff before they started work. New staff completed an induction programme.

An effective quality assurance programme was in place involving people and external organisations. Comments included, "looked after well", "treated well as individuals" and "professional care".