Belvidere Court Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

At our last assessment we rated this key question good. At this assessment the rating has remained good.

This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

People and relatives confirmed their needs were assessed and they felt involved with their care. Care plans and risk assessments were developed alongside people and those important to them. People’s care was regularly reviewed to ensure it was up to date.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them.

There was a system in place which used evidence-based tools to assess people’s needs. The home used a variety of clinical tools to assess people’s needs including to monitor pain and changes in mood. Staff were aware of these assessments and the outcomes to ensure they delivered the correct care that people needed.

The provider worked well across teams and services to support people.

There were systems in place to ensure all teams effectively worked together. There were daily handovers, weekly ‘huddle’ meetings and regular staff meetings so information about people could be identified and shared. The home also worked effectively alongside health professionals to ensure they were meeting people’s individual needs.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control.

People’s health needs were assessed, and plans were in place to monitor these conditions. This included monitoring people who lived with Diabetes and people who used catheters. People had access to health professionals when needed, including the GP. Staff were aware of people’s health needs and the support they may need. One nurse spoke positively about how they managed people’s health needs and spoke proudly that currently no one in the home had any pressure sores.

The provider monitored all people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they fully met both clinical expectations and the expectations of people themselves.

People were supported to achieve positive outcomes which are reported on under the responsive key question. This included outcomes that related to people’s choices, preference, communication and cultural needs.

Regular review of care ensured people’s outcomes were consistently monitored. There was a strong emphasis on how people could be supported to maintain and develop new skills.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

Mental capacity assessments and best interest decisions were in place when needed to ensure the Mental Capacity Act 2005 was applied. Staff had received training in this area and were aware of the processes to follow.