- Dentist
Bhandall Dental Practice - Stanley Road
Assessment report published 23 June 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 15 June 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Bhandal Dental Practice – Stanley Road is part of Bhandal Dental Group a dental group provider. The practice is in Birmingham and provides NHS private dental care and treatment for adults and children.
The provider was unable to offer step-free access to the practice due to the layout of the building. Staff referred patients who used wheelchairs or had mobility issues to a nearby accessible practice.
The practice had 1 treatment room. At the time of our inspection, there was a total of 5 staff, of which there was 1 dentist, 1 dental nurse, 1 trainee dental nurse, 1 dental therapist and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.
People's experience of this service
On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “Staff lovely and made me feel comfortable” and “All treatment from reception to treatment were excellent.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients reported that when they were prescribed medicines, sufficient information was given.
Patients said that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.