- Dentist
Bhandal Dental Practice - 231 Throne Road
Assessment report published 13 July 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 30 June 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage most risks, including infection prevention and control. Areas requiring improvement such as medical emergency drugs and equipment checks were addressed immediately by the provider.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Bhandal Dental Practice - 231 Throne Road is part of Bhandal Dental Group a dental group provider. The practice is in Rowley Regis, West Midlands and provides NHS private dental care and treatment for adults and children.
There was step-free access to the practice including dedicated parking for disabled people, near the practice.
The practice had 1 treatment room. At the time of our inspection, there was a total of 4 staff, of which there was 1 dentist, 1 dental nurse, 1 trainee dental nurse and the practice manager. We gathered feedback from and spoke to a range of staff during our inspection.
People's experience of this service
On the day of our inspection, we reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included “Really happy with services, regular attender and receive great care each time.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients said they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients reported that when they were prescribed medicines, sufficient information was given.
Patients said that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.