Liberty House Clinic Limited

We rated safe as requires improvement. We found one breach in regulation 12, safe care and treatment. We assessed 7 quality statements. Medicines were not reviewed regularly and there were frequent incidents relating to medicines. Staff did not always demonstrate that they knew how to recognise adults and children at risk of or suffering harm. The environment did not meet people's needs as there was not enough communal seating for all people and some appliances did not work. Learning from incidents was not robust as there were recurrent incidents of the same nature. However, the environment was clean, staff had robust recruitment processes with up-to-date mandatory training and there was a good incident reporting culture at the service.