- Dentist
Waterside Dental Care
Assessment report published 19 October 2026
Contents
Judgements
Our view of the service
We carried out this announced, on-site inspection on 7 October 2026.
We found the practice had met regulations.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice had systems to identify and manage risks, including infection prevention and control. However, these were not always effective. In particular, improvement should be made in areas of fire safety.
The practice is in Penryn and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available.
The practice had 4 treatment rooms. At the time of our inspection, there was a total of 15 staff, of which there were 3 dentists, 7 dental nurses, 1 trainee dental nurse, 2 dental hygienists, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed a high volume of patient feedback we received. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commenting about the service mentioned that the practice was helpful and professional.
Patients also mentioned they felt the care they received was safe and caring, and the practice would not hesitate to go above and beyond for them.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.