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Inspection report

Date of Inspection: 16 March 2015
Date of Publication: 9 May 2015
Inspection Report published 09 May 2015 PDF

Overview

Inspection carried out on 16 March 2015

During an inspection looking at part of the service

This was an unannounced visit. This meant that the provider was not aware of our proposed visit. Our inspection team was made up of one Inspector and a Mental Health Act Reviewer.

During inspections we routinely ask five questions; is the service caring? Is the service responsive? Is the service safe? Is the service effective? Is the service well led? This visit however was a follow up visit to see if rehabilitation provided to people who used the service had improved. This had meant that the service was not responsive to the needs of people and that the service did not promote the independence of people

We asked if the service is responsive and is the service caring?

The service was responsive

We found on this visit that action had been taken to ensure that care plans were adhered to and that all people who used the service received the appropriate support from other professionals in relation to their rehabilitation. We saw that arrangements for professionals to meet and discuss people�s progress had been reviewed and now included all people involved with a person�s rehabilitation. People who used the service told us that staff were �helpful and responsive�

The service was caring

We spoke to three people who were living in Newton Unit (a secure unit) during the time of our visit. One told us that �staff were helpful�. The other told us �staff do what they can to help us�. Another person was negative in their comments. This related to their recent experience of having a setback in their rehabilitation. Staff told us that they had sought to reassure this person that they would progress. We observed interactions between people and staff and found them to be positive and supportive.

We found that the provider followed the 1983 Mental Health Act Code of Practice.