- Dentist
Bupa Dental Care Winchester
Assessment report published 26 November 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 23 October 2025.
We found the practice had met all regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Bupa Dental Care Winchester is part of Bupa, a dental group provider. The practice is in Winchester and provides NHS and private dental care and treatment for adults and children.
The practice has 2 entrances, one allowing step-free access to the practice and car parking spaces available onsite.
The practice had 10 treatment rooms. At the time of our inspection, there was a total of 44 staff, of which there were 13 dentists, 17 dental nurses including 6 who are trainees, 7 dental hygienists, 2 treatment coordinators, 1 practice coordinator, 3 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We also reviewed feedback the practice received through patient satisfaction surveys and online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included “very friendly”, “helpful staff” and “excellent care”.
Findings from patient feedback questionnaires demonstrated that people were positive about the standards of cleanliness. Patients responded positively that they were able to book appointments within an acceptable timescale for their needs, they were given clear information to help them make an informed choice about their treatment and any associated costs.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.