3D Medical Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service always supported people to manage their health and wellbeing to fully maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities.

Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service held regular patient education groups where patients were invited to attend who were at risk of developing or were receiving treatment for the same condition. They were run by a GP or practice nurse. Groups were held covering diabetes, healthy living, weight control and exercise and cancer screenings. Between 12 and 15 patients attended the healthy living and long-term conditions groups and 8 patients attended the cancer screening group.

One of the GPs has started to make educational videos that covered various long-term conditions such as diabetes, the importance of childhood immunisations and different cancer screenings. These videos are then sent to relevant patients by text and put on the practice social media sites. Six months after sending out the videos the GP plans to look at the impact made on the practice and the patients.

The practice had started a Walking Wednesday group to encourage people to start exercise. The group was also open to patients from other practices. At present there are 4 regular walkers from the practice.

The practice worked with the local Mosques to encourage people to attend for cancer screening and with their children for childhood immunisations.

The service monitored all people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and fully met the expectations of people themselves.

The service met most national targets for the uptake of childhood immunisations. Similar to other local practices, the service performed lower than the England average in relation to several cancer screening programmes, including screening for breast, bowel and cervical cancer. To improve uptake they contacted people by telephone and text and when patients contacted the practice, opportunity was taken to offer an appointment convenient to the patient.

The service provided unverified figures for achievements in cancer screening which showed they were on track to meet targets in all areas.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.