Newton Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff monitored people’s care and treatment and supported them to live healthier lives. At our last inspection, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to live healthier lives, manage their health and wellbeing and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to patients’ health, including those in the last 12 months of their lives, patients at risk of developing a long-term condition and those with caring responsibilities.

The provider told us they used a range of clinical searches within the patient record system to identify patients who required regular monitoring for health conditions and or in relation to prescribed medicines.

Members of the clinical team provided patients with information and support to manage their own health, care and wellbeing where possible. People were also encouraged and supported to make healthier choices to help promote and maintain their health and wellbeing and prevent deterioration.

Staff supported local and national priorities and initiatives to improve population health, including smoking cessation and encouraging patients to take up national cancer screening programmes. People were referred or signposted to local support services for information, education, advice and support linked to their needs. This included referral for diabetes education and dietary advice.

People could be referred to services provided by the Primary Care Network (PCN). These included a social prescribing service for support with social issues impacting on their health such as isolation and housing.

Leaders demonstrated that monitoring and improving outcomes for patients was important to them and they used information and data to drive improvement.

The service routinely monitored people’s care and treatment to continuously improve it. People who required monitoring underwent regular checks on their health. Clinical and non-clinical audits were carried out to improve outcomes for patients.

The provider told us that a range of searches of the patient record system were carried out on a regular basis to identify patient needs and ensure any identified needs were met in line with best practice guidance.

Systems were in place to encourage childhood immunisation uptake and cancer screening uptake.

As part of the provider’s quality improvement programme 89% of patients over the age of 75 had been offered a health check and further work was planned to increase uptake and ensure more patients benefit from a proactive review of their health.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.