- Dentist
Hullbridge Dental Centre
Assessment report published 5 September 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 7 July 2025.
We found the practice had not met all regulations.
The practice had some systems to identify and manage risks, including infection prevention and control. However, checks and systems were not always documented.
The practice did not have effective systems to review and investigate incidents and accidents.
Recruitment procedures were not always in line with current legislation.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support and treatment when required.
Staff had the skills, knowledge and experience to carry out their roles.
Hullbridge Dental Centre is in Hullbridge, Essex and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, at the rear of the practice.
The practice had 1 treatment room. At the time of our inspection, there was a total of 4 staff, of which there was 1 dentist and 3 dental nurses. We gathered feedback from staff and spoke to a range of staff during our inspection, including the dentist and 1 dental nurse.
The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 9 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “The dentist at this surgery is absolutely excellent. Extremely skilled, kind, patient and considerate. I have been going to this surgery for over 13 years and recommend the practice to all my friends” and “I had such a wonderful experience at the dental practice which is crazy to say because whoever has a wonderful experience at the dentist?”Patients commented positively about the standards of cleanliness. We were told, “The cleanliness of the entire surgery all reflect the high standards they hold for the practice.”Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients told us that when they were prescribed medicines, sufficient information was given. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.