Archived: The Arthur Rd Dental Practice

11 December 2012

During a routine inspection

People using the service told us they were satisfied with the way the practice was run and the service it provided. People told us "I've never had a problem getting an appointment". Other's said "Wonderful been coming here twenty years, I followed this dentist from Putney and now come from Ealing to see them". They also confirmed they had the consultation procedure, cost of treatment and any risks attached explained to them. They told us they were treated with dignity and respect by staff. They said they thought the practice was kept clean, tidy and observed their right to privacy. We saw that there were suitable numbers of qualified staff who treated people in a helpful, friendly and knowledgeable way. The practice was clean and there were effective infection control and quality assurance systems in place. Records were also kept up to date

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