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Archived: Stoke Integrated Treatment Substance Misuse Service: Canalside Prescribing - Structured T3

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Inspection report

Date of Inspection: 23 January 2014
Date of Publication: 5 February 2014
Inspection Report published 05 February 2014 PDF


Inspection carried out on 23 January 2014

During a routine inspection

Canalside is part of the Stoke integrated treatment substance misuse service. The service provides support treatment and care to people who wish to recover from substance misuse. The location also houses many of the group�s administrative staff.

The service is shown as having two registered managers in this report. This is because Sandra Eden has moved to another position within the company but has yet to submit a formal notification to us.

People were referred to Canalside following contact with other professionals and having made initial progress towards recovering. Canalside provides facilities for people to attend workshops, one to one support and a drop-in social meeting place. In addition the location provides Hepatitis testing and treatment services.

People who used the service were able to access any of the facilities in line with their personal needs.

We saw records which showed that people who used the service had signed consent to their treatment and support.

Care, treatment and support was based on people�s individual needs. A person who used the service said, �All the support is based on what you identify you can achieve�.

Canalside provided a clean and hygienic environment both in respect of the treatment and testing services and the buildings as a whole.

There were sufficient suitably qualified and skilled staff to meet people�s needs.

The provider had systems in place to monitor and assess the quality of the service provided.