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Inspection report

Date of Inspection: 14 August 2012
Date of Publication: 10 September 2012
Inspection Report published 10 September 2012 PDF


Inspection carried out on 14 August 2012

During a routine inspection

The people that live at 55, Sandwich Road have a learning disability and are unable to communicate verbally therefore they were unable to tell us about their experiences.

Through observation however during the site visit we were able to observe staff supporting people who use the service in a respectful way and that staff took time to explain where possible the options available and involved them in many activities.

To help us to understand the experiences people have we used our SOFI (Short Observational Framework for Inspection) tool. The SOFI tool allows us to spend time watching what is going on in a service and helps us to record how people spend their time, the type of support they get and whether they have positive experiences.