The Cherry Tree

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

This service scored 80 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

The provider was exceptional at promoting people’s independence, so people knew their rights and had choice and control over their own care and lifestyle. There was a positive risk-taking approach that enabled people to be active and valued members of their local community. Careful consideration was given to adaptations necessary to involve people in the activities of their choice. This included a person starting using buses for journeys after the staff team had observed them watching with interest the buses on their device. People’s skills were noticed, enhanced and put into good practice such as enabling 2 people to do the voluntary work at their local gardening center. Another person was regularly supported by the staff team to do food shopping for their parents before going back for a visit which made them self-proud because of the help they were able to offer to their family.

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.