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Inspection report

Date of Inspection: 1 May 2013
Date of Publication: 25 May 2013
Inspection Report published 25 May 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 1 May 2013, talked with people who use the service and talked with carers and / or family members. We talked with staff and reviewed information given to us by the provider.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

People’s needs were assessed and treatment was planned and delivered in line with their individual clinical trial plan. Ethical approval for clinical trials included the design and rationale of the trial, patient information, contracts and pre-clinical information about the drugs used. Each person was individually risk assessed for their suitability for each clinical trial. People continued to attend appointments with their original referring specialists and were seen by a doctor at every appointment at Sarah Cannon. We saw that updates were sent between the medical teams looking after people so that those involved had the most up to date information about people.

There were arrangements to deal with foreseeable medical emergencies and staff confirmed that all staff had had appropriate training in resuscitation. We saw the resuscitation equipment on each clinical floor of the centre. This was checked daily and the records were up to date. Each person was closely monitored during their appointment to ensure that there were no ill effects from the drugs used. In the event of a person becoming unwell there were transfer arrangements with a nearby hospital. The centre also had plans for other emergencies which would affect the running of the service and these included the use of nearby registered facilities.

People told us that they were very well looked after at the centre. One person said that they were “extremely well looked after”. Another said that staff phoned with test results and they felt very involved with the treatment plans. Family members also told us that they were happy with the centre’s care, responsiveness to questions and concern for their relative.