ABI Homes - Roman House

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. Care plans were regularly reviewed, and changes were made as needed.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards. People continued to have health passports in place and were supported to attend appointments with external health professionals.

The provider worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services. The provider used a range of tools, for example, hospital passports, to support people moving between services.

The provider supported people to manage their health and wellbeing to maximise their independence, choice and control. Staff supported people to live healthier lives and where possible, reduce their future needs for care and support. Staff continued to support people to plan and prepare their own meals and supported people to incorporate healthy choices into their meal plans. A relative told us, “[Relative] enjoys cooking and staff continue to encourage them to develop these skills through many cooking activities.”

The provider routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they met both clinical expectations and the expectations of people themselves. For example, the provider used the malnutrition universal screening tool to understand people’s risk of malnutrition.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment. Where required, the provider completed mental capacity assessments and best interests assessments. Where people needed to be deprived of their liberty, appropriate authorisations where in place.