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Archived: 82 Park Street

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All reports

Inspection report

Date of Inspection: 1 November 2011
Date of Publication: 28 November 2011
Inspection Report published 28 November 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The service makes sure that members of staff understand how people can be protected from abuse.

Overall, we found that 82 Park Street was meeting this essential standard.

User experience

We asked members of staff about safeguarding vulnerable people. They told us about the internal reporting procedure and told us that they had copies of the local safeguarding procedure booklet entitled No Secrets in Swindon and Wiltshire. The staff talked about the company whistle blowing procedure which was on the notice board. They said there were telephone numbers and photographs of various senior managers in the company who they could contact if the manager was unavailable in an emergency. One member of staff told us that they had been asked about safeguarding at their job interview.

Some people managed their own money. Risk assessments were carried out to see if people were vulnerable if they managed their own money. People could keep small amounts of cash in the safe. Records and receipts were kept of all transactions.

Other evidence

No one was subject to a Deprivation of Liberty Safeguards authorisation. People’s mental capacity had been assessed for different reasons. People had advocates if they needed support with making some decisions.