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Inspection report

Date of Inspection: 3 February 2012
Date of Publication: 27 March 2012
Inspection Report published 27 March 2012 PDF

Overview

Inspection carried out on 3 February 2012

During a routine inspection

People we spoke with told us that they were very happy with the care they received at Savile Court. We were told that staff were �Very lovely� and that �Their manner is very �polite�. One person told us that they had been apprehensive about going to live at Savile Court and to begin with, did not want any help from the staff and would refuse any support offered. However, we were told that staff took time to get to know them and provided choice and encouragement about the support on offer and that now support was �Just right� to meet their individual needs.