Bryn Cross Surgery

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence staff involved people in decisions about their care and treatment and provided them with advice and support. Staff regularly reviewed people’s care and worked with other services to achieve this. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focused on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service completed an audit in antimicrobial prescribing as they were previously a high prescriber of antibiotics. The audit involved implementing improvements which led to the practice becoming one of the lowest prescribers of antibiotics in the local area and reduced their antibiotic prescribing by 32% after the first audit cycle. The improvements were shared with the local integrated care board and adopted across the network.

The service monitored all people’s care and treatment to continuously improve it. They ensured outcomes were positive, consistent and fully met the expectations of people themselves.

The service was slightly below national targets for the uptake of childhood immunisations but was able to demonstrate they had improved their scores over the previous year. The service performed in line with the England average in relation to several cancer screening programmes, including screening for breast, bowel and cervical cancer.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.