The Jalal Practice

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence staff involved people in decisions about their care and treatment and provided them with advice and support. Staff regularly reviewed people’s care and worked with other services to achieve this. At our last assessment, we rated this key question as good. At this assessment, the rating remains the same.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support.

Staff focussed on identifying risks to people’s health, including those in the last 12 months of their lives and those with caring responsibilities. Staff supported national priorities and initiatives to improve population health, including stopping smoking and tackling obesity.

The service routinely monitored people’s care and treatment to improve it.

The practice met some national targets for cervical cytology screening and immunisations which were similar to other practices in the area. To improve uptake the whole team followed up people by telephone and text and when patients contacted the practice opportunity was taken to offer an appointment convenient to the patient.

The service performed less than the England average in relation to several cancer screening programmes, including screening for breast and bowel cancer. To improve uptake the practice had taken part in a cancer awareness campaign and appointed a cancer care co-ordinator who booked patients in with a nurse to discuss the impact and benefits of screening.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.