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Inspection report

Date of Inspection: 6 January 2014
Date of Publication: 7 February 2014
Inspection Report published 07 February 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 January 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We reviewed four staff recruitment files during our visit. The files contained information to show the provider had carried out the right checks before staff began to work within the service. For example we saw comprehensive records of completed application forms, interview records, identification documents, job descriptions.

We saw that at least two references had been obtained before staff were employed. We also saw that the provider had explored the reason for any gaps in the people’s employment record. We saw Criminal Record Bureau (CRB) and Disclosure and Barring Service (DBS) checks had been carried out before staff started work and the right level of checks had been carried out.

This meant that appropriate checks were undertaken before staff began work and there were effective recruitment and selection processes in place.