• Care Home
  • Care home

Weir Gardens Nursing Home

Overall: Good read more about inspection ratings

Swainshill, Hereford, Herefordshire, HR4 7QF (01981) 590229

Provided and run by:
Ashberry Healthcare Limited

Important: The provider of this service changed. See old profile

Assessment report published 28 August 2025

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of Assessment: 9 June 2025 to 3 July 2025. The Weir Nursing Home is a care home providing personal and nursing care for up to a maximum of 35 people, some of whom were living with dementia. At the time of the inspection there were 24 people living at the service. The service was last inspected under the previous provider in May 2019 (published 18 June 2019) and rated good. This is the first assessment for this service since it registered on 29 April 2025.
The assessment was carried out to review concerns regarding the environment which we were made aware of whilst under the previous provider. We found the environment needed some urgent work to ensure it was safe for people. For example, hot water pipes were exposed, windows did not have suitable window restrictors in place and large items of furniture was not secure to the wall to prevent them falling over. These safety concerns had not been identified by the provider; however, they took immediate action following our feedback. The safety concerns demonstrated a breach of the Health and Social Care Act regulations; however due to the responsive actions of the managers to mitigate these risks, we did not take any enforcement action.

The provider was making progress to address the safety concerns that had been identified by the fire service and had commissioned external agencies to undertake risk assessments of the building to identify any further safety concerns which needed to be addressed.

Some improvements were required to ensure medicines were safely managed and care records were person centred and reflected the care and support that was provided.

The provider was receptive to our feedback and started implementing improvements quickly to mitigate any risk to people.

There were sufficient numbers of suitably trained staff deployed to meet people’s health and social needs. The provider promoted staff wellbeing and were visible in the service.

People's experience of this service

People spoke positively about the quality of their care and support. They told us they felt safe and well cared for. Relatives shared positive feedback about the new provider. One said, “The changes since Ashberry took over the home are wonderful,” while another commented, “The new management held a meeting to introduce themselves, share their plans, and explain how to contact them. Staff seem a lot happier with the new management.” Staff treated people with kindness and respected their privacy and dignity. Activities took place regularly, and people in communal areas joined in. The whole team supported people during mealtimes to enhance the mealtime experience.