The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Practice At Mortlake

45 North Worple Way, Mortlake, London, SW14 8PZ (020) 8876 5398

Provided and run by:
Dr. Nicholas Benger

Important: The provider of this service changed. See new profile

All Inspections

5 September 2012

During a routine inspection

People who use the service were not available for interview during our visit. We looked at the comments they had made in letters to the practice and when we contacted them by telephone. They said that they were satisfied with the way the practice was run and the service that was provided. One person told us "The patience, expertise and efficiency of the dentist and staff have been most impressive". Another said "I can only give the highest endorsement of the pracice work". A further comment was "I totally believe in them". People also confirmed they had the consultation procedure, fees and treatments explained to them, that included any risks attached to those treatments. They told us they were treated with dignity and respect by staff and felt safe using the service.

They did not comment on the practice safeguarding or infection control systems. They did tell us they thought the practice was kept clean, tidy and observed their right to privacy.