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Inspection report

Date of Inspection: 21 February 2012
Date of Publication: 6 March 2012
Inspection Report published 6 March 2012 PDF

Overview

Inspection carried out on 21 February 2012

During a routine inspection

We spoke with patients while they were waiting to see the dentist and they told us they always signed consent forms for their treatment.

Patients told us they were fully informed about their treatment plans and that they had also signed these. They told us they were kept informed if the plan needed to change. They had not all received written confirmation of their treatment plan and one patient thought this was either because they didn't need any major treatment or because they had been informed verbally. One person told us they had received a computer print out of their treatment plan.

Patients said they had received an excellent service from their dentist. They said they had recommended the centre to other people.

One patient expressed the view that 543 Dental Centre was the best practice they had ever been to. They thought the surgery provided up-to-date information and practice and said they had been encouraged to improve their dental health. They gave the centre 'ten out of ten'.