15 January 2014
During a routine inspection
People's privacy, dignity and independence were respected.
Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.
People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
People were cared for in a clean, hygienic environment by staff that were supported to deliver care and treatment safely and to an appropriate standard.