- Care home
Bosworth Care Home
Assessment report published 3 September 2026
Contents
Ratings
Our view of the service
We carried out this assessment on 17 August 2026. This service was previously rated as good. We carried out this assessment to confirm whether the rating of good remains accurate. This report does not provide detailed information on areas where we found practice continues to meet a good standard. Instead, our findings focus on any areas where the service needs to improve or where we found exceptional practice.
People told us they felt safe living at the home and relatives spoke positively about the care and support provided. We observed kind, respectful and unhurried interactions between staff and people throughout the day. Staff supported people safely with mobility and equipment, explaining what they were doing and offering reassurance. Medicines were managed safely across the home, with good systems in place, strong oversight and effective involvement from GPs and other health professionals. Staff told us, “I have had my medication competency assessed, which is important to ensure safe practice”.
The environment was clean, well maintained and free from hazards, with appropriate safety checks completed and equipment in good order. However, the environment was not conducive to supporting people with Dementia to help them navigate their way around the home to promote their independence.
People received care from kind and compassionate staff who knew them well, understood their individual needs and provided support in a responsive,respectfuland person-centred way. Comments from staff included “Staff work hard to meet individual needs, and there are systems in place to support safe and effective care.” A relative told us, “They [staff] know what she needs. They will call the GP if needed”.
Staff were recruited safely and retention of staff was good which provided consistency for people which was important to them.
Care plans were in place and covered key areas of people’s needs and risks. We observed staff knew people’s individual needs well.
Staff described the culture of the home as ‘supportive, caring and focused on the wellbeing of residents, and very welcoming’.
The home had a stable management team that led by example. Staff described the manager being ‘approachable, helpful and visible in the home’ which was important to them. Staff told us the management team “Emphasise the importance of people's safety, dignity, wellbeing and quality of care”.
People can only be deprived of their liberty to receive care and treatment with appropriate legal authority. In care homes, this can be done through a procedure called the Deprivation of Liberty Safeguards (DoLS), which is part of the Mental Capacity Act 2005 (MCA). We checked whether the service was working within the principles of the MCA and how they managed DoLS within the service. We found that staff and management worked within the principles of the Mental Capacity Act 2005 (MCA). People were not subject to unlawful or excessive restrictions they had choice, control and freedom over their lives.
People's experience of this service
During our visit, the atmosphere throughout the home was calm, welcoming and relaxed. People appeared settled and at ease in communal areas, and those who preferred quieter spaces were supported to spend time in their rooms.
We carried out observations of care and saw staff interacting with people in a respectful, compassionate and unhurried way. A relative told us, “They [staff] have a laugh and have a laugh joke with them, which [name] enjoys. They [staff] are patient and go at her pace”. Staff explained what they were doing, offered reassurance and used clear verbal prompts when supporting people with mobility. We observed people being supported using stand aids and hoists safely and with dignity. A relative told us, “The staff are trained to use the hoist.” We saw staff reassure and support people in a discreet manner, which people responded to positively. Relative told us, “They [staff] know who she is as a person. They understand her. They treat her as one of the family”.
Mealtimes were observed to be well organised and responsive. People were offered choice and alternatives, and food looked fresh and appealing. Staff checked preferences, offered drinks regularly and supported people at their own pace. One person told us, “I enjoyed my breakfast, they bring the food to me.”
People were supported to take part in activities that interested them. During the visit, some people were engaged in care of their fingernails, while others chose to watch television, or drawing. People told us they enjoyed activities such as singing, games and visits from entertainers. A relative told us, “They do a lot of activities with people”.
Relatives were involved. One told us, “We are involved in decisions and reviews about [person’s] care”. Another said, “We are kept informed and up to date, I feel fully included in [Name’s] care”.
Throughout the day, people were supported in a way that respected their privacy, dignity and independence. Staff were attentive to people’s comfort and personal care needs. People had a positive experience of care, supported by kind staff who knew them well and responded to their needs in a compassionate and person‑centred way. A relative told us, “They [staff] encourage her to do things for herself, as much as possible”.
Relatives told us they would be confident any issues would be resolved promptly. One relative told us the home has an “Open and honest culture”.