Wallfield

On this page

• Overview
• Learning culture
• Safe systems, pathways and transitions
• Safeguarding
• Involving people to manage risks
• Safe environments
• Safe and effective staffing
• Infection prevention and control
• Medicines optimisation

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.

This meant people were safe and protected from avoidable harm.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Learning culture during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safe systems, pathways and transitions during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Safeguarding during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Involving people to manage risks during this assessment. The score for this quality statement is based on the previous rating for Safe.

At the previous assessment we identified the provider had failed to ensure fire safety measures were implemented without delay. The service had since implemented all recommendations made by the local Fire Service and completed regular fire checks.

People told us they liked their bedrooms and staff confirmed people were supported to choose the colours of the walls and personalisation of their bedrooms.

We observed safety measures were in place around the service, including radiator covers to reduce the risk of burns and window restrictors to help prevent falls from height. Equipment including a specialist bath and hoists, were regularly serviced to maintain safety.

Staff knew how to report any maintenance concerns. A member of staff told us, “[The environment] is very nice and friendly. I feel like I'm at home.”

We did not look at Safe and effective staffing during this assessment. The score for this quality statement is based on the previous rating for Safe.

We did not look at Infection prevention and control during this assessment. The score for this quality statement is based on the previous rating for Safe.

At the previous assessment the registered manager implemented improvements to medicines audits and practices. At this inspection we found the improvements had been embedded and sustained. Staff knew how to report any shortfalls and told us they were confident in medicines administration. We observed people receiving their medicines as prescribed. Staff had a comprehensive understanding and knowledge of people’s medicines. Creams were dated when opened and stored safely. Some people were prescribed ‘as required’ medicines. Guidance was in place to help staff administer the medicines safely. Storage temperatures were monitored. People and their relatives told us they had no concerns relating to medicines management in the service.