- Care home
April Court
Assessment report published 21 May 2025
Contents
Ratings
Our view of the service
April Court is a care home without nursing. It accommodates up to 18 people with a learning disability and / or autistic people. There were 16 people living there during the inspection.
The inspection was carried out between 25 November 2024 and 30 December 2024. We visited the service on 25 November 2024, 16 December 2024 and 20 December 2024. We did not give notice before the first visit.
This was a comprehensive inspection, and we included all quality statements under each of our five key questions. We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Care and support at April Court maximised people’s choice, control and independence. Care was person-centred and promoted people’s dignity, privacy and human rights. Staff treated people kindly and respectfully. They worked in partnership with people, families and professionals to plan and provide safe, effective, personalised care. Staff were trained and supported so they had the skills required to deliver the care people needed. There was an inclusive, positive culture of continuous learning and improvement. Staff roles and responsibilities were clear. There was a strong governance framework, which helped the registered manager have a clear overview of the service.
People's experience of this service
Everyone we spoke with said they or their relative were happy living at April Court. People spoke about staff by name and told us they were kind. Relatives spoke highly of the care and support provided. Examples of comments about April Court and the staff included: "It's a great place and long may it continue" and "The staff are brilliant."
Feedback from people, relatives and staff demonstrated that staff knew people well and prioritised their needs and preferences. They felt able to approach the management team with questions or concerns, in the expectation they would listen and do whatever was necessary to address them.