- Dentist
Lichfield Family Dental Surgery
Assessment report published 28 July 2025
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 26 June 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
The practice had systems to identify and manage risks. We highlighted 2 areas that could be further improved, those being management of Legionella and governance around electrical safety checks and completeness of medicines labelling.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Patients’ care and treatment was provided in line with current guidance.
Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.
Lichfield Family Dental Surgery is part of Todays Dental Practices Limited, a dental group provider. The practice is in Lichfield, Staffordshire and provides private dental care and treatment for adults and children.
The practice is not fully accessible to wheelchair users. The practice can refer patients to a sister practice that can fully accommodate this patient group. The practice can be accessed by people using mobility aids. Car parking spaces available, including dedicated parking for disabled people, was available near the practice.
The practice had 2 available treatment rooms; 2 treatment rooms had been taken out of service ahead of a programme of refurbishment.At the time of our inspection, there was a total of 8 staff, of which there were 2 dentists, 3 dental nurses, 2 dental hygienists and 1 receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection, including the Nominated Individual for the group provider who is also a dentist, the compliance lead for the provider, a dental nurse and 2 area managers.
People's experience of this service
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed patient feedback from a number of sources, including on-line feedback. These provided a positive view of the care and treatment provided by the practice and all feedback was responded to by the practice.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.