RE Weight Management

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We looked for evidence that staff involved people in decisions about their care and treatment and provided them with advice and support. Staff regularly reviewed people’s care and worked with other services when appropriate to achieve this.
This is the first inspection for this service since its registration with CQC. This key question has been rated as good.
 

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Comprehensive medical information was obtained during the consultation, this included visual evidence of weight and a BMI calculation. We saw evidence of patients who did not meet the criteria for treatment being signposted to other services, including their GP.
Staff had become aware of the potential for patients presenting with body dysmorphia and had planned further training in this area. Body dysmorphic disorder is a mental disorder characterised by the obsessive idea that some aspect of the person's body or appearance is severely flawed.
 

The service planned and delivered patient’s care and treatment with them, including what was important and mattered to them. Systems were in place to ensure staff were up to date with evidence-based practice. We saw care records which demonstrated staff assessed needs and delivered care and treatment in line with relevant current legislation, standards and guidance, including NICE guidelines for the treatment of obesity.
Patients’ outcomes were recorded including weight loss and any side effects, this was audited and reviewed to ensure effective treatment was delivered.
 

Staff worked well as a team to support patients. Staff had access to the information they needed to appropriately assess, plan, and deliver people’s care, treatment, and support. The clinic worked with other services to ensure continuity of care, including where clinical tasks were delegated to other services.

Patients were enrolled onto a web-based platform where they could access information and guidance to enable them to improve their lifestyle and support their weight loss journey.

The service routinely monitored people’s care and treatment to ensure that outcomes were positive and consistent, and that they met both clinical expectations and the expectations of patients.
They had a comprehensive plan of audits and these were reviewed at clinical meetings.
 

The service told people about their rights around consent and respected these when delivering person-centred care and treatment.
People who expressed an interest in treatment, were given sufficient information about the treatment options available to reach a decision on whether to proceed.
We saw the clinic monitored the consent process appropriately. Staff understood the requirements of legislation and guidance when considering consent and decision making.
Patients were asked for consent to share details of their consultation and any medicines prescribed with their registered GP when they accessed services.