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Archived: Hospital Logistics Centre

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Inspection report

Date of Inspection: 28 November 2012
Date of Publication: 8 January 2013
Inspection Report published 8 January 2013 PDF

Overview

Inspection carried out on 28 November 2012

During a routine inspection

There were no patients using Hospital Logistics Centre available to talk to us during the day of our inspection.

Patients were involved in their treatment and care and appropriate communication between ambulance staff and patients ensured their views were respected and their choices considered. Appropriate assessment of patients conditions ensured that transport arrangement were carried out appropriately and safely.

The ambulances were clean and maintained however, records did not necessarily demonstrate that cleaning had taken place. The provider has since put in place a system to ensure records are maintained.

Information given to the ambulance crew was appropriate and sufficient, to transport patients safely. Staff were skilled and experienced and were provided with regular periodic training. Complaints had been dealt with appropriately.