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Inspection report

Date of Inspection: 29 November 2012
Date of Publication: 10 January 2013
Inspection Report published 10 January 2013 PDF

Overview

Inspection carried out on 29 November 2012

During a routine inspection

People we spoke with told us they were involved in decisions about their care and treatment options. This was confirmed by our observations on the day. One person told us "The staff are very friendly here and the dentist is brilliant with children".

People told us they felt the practice delivered care and treatment in a way that met their needs and felt safe when they had treatment. One person told us "I've been coming here a couple of years and it is great. My family come here as well".

Staff could give us examples of types of abuse and possible signs of abuse. They were also aware of the reporting procedure for safeguarding issues.

We saw that there were effective systems in place to reduce the risk and spread of infection.

The provider has effective recruitment and selection procedures in place and carries out relevant checks when they employ staff.

The provider had clear systems in place to obtain feedback from all persons involved in the service as well as auditing their own service.