North Hykeham Health Centre

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

We found this practice was providing effective care in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

The judgement for Assessing needs is based on the latest evidence we assessed for the Effective key question.

The provider had systems to ensure that people who used the service received person-centred, care and treatment, that was appropriate, met their needs and was reflective of their personal preferences. Preventive oral health care was encouraged

Staff kept up to date with current evidence-based practice, and had the skills, knowledge and experience to carry out their roles.

Staff had completed post registration qualifications in radiography, fluoride application, oral health education and sedation.

The practice provided conscious sedation for patients. The practice’s systems included checks before and after treatment, emergency equipment requirements, medicines management, sedation equipment checks, and staff availability and training.

The practice provided dental care in domiciliary settings, for example, care homes or in people’s residence, and undertook suitable risk assessments.

The practice was involved with a preventative toothbrushing programme incorporating 30 local schools and a local authority driven epidemiology survey, which assesses the oral health of young children in school and adults over 65 in residential care facilities.

We looked at a selection of patient care records. The information recorded in these patient care records was in line with recognised guidance.

Staff obtained patients’ consent for treatment in line with legislation and guidance and understood their responsibilities under the Mental Capacity Act 2005. Staff described how they involved patients’ relatives or carers when appropriate and made sure they had enough time to explain treatment options clearly.

We saw evidence the dentists justified, graded and reported on the radiographs they took.

The practice had systems for prescribing medicines in line with current guidance. Antimicrobial prescribing audits were carried out.

We discussed and reviewed the referral process into the practice and found this was being managed effectively.

Where applicable, patients were referred to primary and secondary care specialists for treatment the practice did not provide. This included referring patients with suspected cancer under the national faster diagnostic pathways.

Staff felt the practice supported them to develop and enabled them to take on responsibilities.

The judgement for How staff, teams and services work together is based on the latest evidence we assessed for the Effective key question.

The judgement for Supporting people to live healthier lives is based on the latest evidence we assessed for the Effective key question.

The judgement for Monitoring and improving outcomes is based on the latest evidence we assessed for the Effective key question.

The judgement for Consent to care and treatment is based on the latest evidence we assessed for the Effective key question.